Job Description
Business Analyst
Responsibilities
• Elicit, analyze, and document business requirements through workshops, interviews, and stakeholder engagement; translate them into clear functional and non-functional specifications.
• Author BRDs, FRDs, user stories, acceptance criteria, process flows (As-Is / To-Be), use cases, and requirements traceability matrices.
• Partner with Product Owners to refine and prioritize the product backlog; ensure stories are well-formed, sized, and ready for sprint execution.
• Lead requirement reviews and walkthroughs with business stakeholders, solution architects, developers, and QA.
• Drive Fit-Gap analysis between business needs and proposed solutions; recommend process improvements and digital enablers.
• Maintain the requirements baseline; manage change requests, impact analysis, and version control across the program lifecycle.
• Define and validate acceptance criteria; support UAT planning, defect triage, and release sign-off.
• Collaborate with UX/UI designers to translate requirements into wireframes, prototypes, and user journeys.
• Produce executive-grade documentation in English and Arabic suitable for client and steering audiences.
• Support pre-sales effort: provide requirements inserts, capability statements, and proposal content.
Qualifications
• Bachelor degree in Computer Science, Information Systems, Business Administration, Engineering, or a related field.
• Expert knowledge of business analysis frameworks and agile delivery practices.
• Strong command of requirements engineering techniques: workshops, interviews, process modeling, prototyping, story mapping.
• Proficiency in BA tooling: Jira, Confluence, Azure DevOps, Visio / Lucidchart / draw.io, Figma (reading).
• Hands-on experience producing BRDs, FRDs, RTMs, use cases, and detailed user stories.
• Demonstrated experience in Fit-Gap analysis, system use case reviews, and
stakeholder requirements reviews.
• Familiarity with data and AI delivery contexts (data platforms, dashboards, AI use-case enablement) is an advantage.
• Excellent facilitation, written, and verbal communication skills in both Arabic and English.
Must Have
• 3+ years of business analysis experience on enterprise digital transformation, data, or AI programs.
• Proven experience working inside agile squads as the BA counterpart to a Product Owner.
• Demonstrated ability to translate complex business requirements into detailed functional specifications and well-formed user stories.
• Bilingual capability — Arabic and English — for stakeholder workshops, documentation,
and executive communication.
• Strong stakeholder management across business, technical, and executive audiences.
Nice to Have
• Professional certification: CBAP, CCBA, PMI-PBA, or equivalent.
• Exposure to AI/ML, advanced analytics, or GenAI use cases.